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DIALOG | March 25, 2014

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Managing Retail Returns: The Good, the Bad, and the Ugly

Retailers have to cope with all kinds of returns — from apparel that just didn't suit the customer, to expired products that are no longer saleable, to recalls endangering public safety. Here's how they handle this range of returned goods to recover maximum value. Read full article…

More Reverse Logistics Articles…

Minimizing the Impact of Peak Season Returns

Process defective goods and overstocks quickly to maximize the recovery rate on this inventory. Read full article…

Putting a Lean Spin on Reverse Logistics

A Lean outlook can not only improve profitability, but also add value for customers. Read full article…

Selecting a Returns Management Partner

The right reverse logistics provider can help retain customers and save money. Read full article…

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Same-Day Delivery: The Amazing Race

When consumers really need an item in a pinch, it's always just a car ride away. Soon, they may not even have to get in the driver's seat, thanks to innovative same-day delivery strategies. Read full article…

Collaborative Programs: Not a Chore but an Opportunity

Programs such as vendor managed inventory and efficient consumer response fuel supply chain growth, writes Paul A. Myerson, Professor of Practice in Supply Chain Management at Lehigh University. Read full article…

Aerospace Logistics: Building for Growth

Supply chain improvements and specialized service providers keep the aerospace industry flying high. Read full article…

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Cargo Security: Protecting the Supply Chain

Whether on a truck, in a warehouse, or at a port, your shipments are vulnerable to theft. Learn how to reduce that risk and keep your valuable cargo safe. Read full article…

Boosting Warehouse Productivity

Automated materials handling tools enhance warehouse productivity and improve efficiency. Read full article…

Reader Profile Reunion: Where Are They Now? 2014 Edition

Check in with four supply chain professionals previously featured in our Reader Profile column. Read full article…

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Maximize Nearshoring Value to Minimize Supply Chain Complexity

Shifting production closer to the United States can benefit supply chains, but nearshoring also presents obstacles, explains Bryan Nella of GT Nexus. Read full article…

Dollars and Sense

Many shippers miss out on potential cost reductions and efficiencies because their supply chain and finance organizations don't work together, according to a survey by Ernst & Young. Read full article…

Serving Returning Customers

Free shipping for returned items is an important consideration for cross-border shoppers, but offering this perk can add significant costs for Canadian businesses. Read full article…

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Logistics Planner 2013

Browse detailed profiles of 170+ leading companies. Updated and enhanced for 2013 with embedded video for select companies.

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