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DIALOG | January 05, 2012

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Customer Service Seal of Excellence

Supply Chain Strategies Win Satisfied Customers

To ensure consumers get the products they want — and enjoy the shopping experience enough to come back — retailers must create a smooth and efficient path from supplier to store. Read full article…

More Customer Service…

The Customer-Driven Supply Chain

When it comes to customer service, shippers want their carriers and 3PLs to provide the complete package. Read full article…

PETCO's Pet Project

A loyal logistics partner helps pet supply retailer PETCO honor its customer service commitment. Read full article…

Golden Rule Customer Service

Imagine a third-party logistics provider that does whatever it takes to fix shipping problems. Read full article…

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Milo's TeaFit to a Tea

Milo's Tea Company brewed big benefits by outsourcing its fleet to Ryder Supply Chain Solutions under a dedicated contract carriage arrangement. Read full article…

Seven-Days-a-Week Service

When Wells-Gardner Electronics Corporation outsourced its import and export shipping to Geodis Wilson, it reduced shipping times and improved shipment visibility. Read full article…

Crate of TomatoesIt's Only Natural

United Natural Foods Inc. worked with Cardinal Logistics to consolidate from a multiple carrier network for its inbound logistics transportation to a dedicated contract carriage arrangement. Read full article…

Driving Supply Chain Efficiency

Automotive component supplier IAC needed better control, visibility, and reporting to help weld its supply chain into a cohesive unit. ProTrans delivered innovation and customized solutions designed to control costs. Read full article…

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Chalk board stick figuresSupply Chain Graduates: Now What?

Top-performing supply chains focus on attracting and retaining talent. Discover the path to true supply chain competency. Read full article…

Boosting Supply Chain Sustainability

Optimizing packaging, streamlining transportation, and maximizing space usage are among the ways businesses can enhance their supply chain sustainability. Read full article…

Perry A. TrunickThe Invisible Discipline

Even with the sophisticated tools available to today's manufacturing and retail businesses, we struggle to optimize supply chain flows — and to agree on how the supply chain discipline should be viewed, writes Associate Editor Perry A. Trunick. Read full article…

Projecting Russia's Fortunes

A wealth of oil and gas reserves has spurred Russia's logistics providers to develop project cargo expertise. Read full article…

Trends 3PL TMSTMS Takes New Forms

While technology vendors continue to dominate the transportation management system space, many new TMS offerings have familiar 3PL names behind them. Read full article…

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