Inbound Logistics logo

DIALOG | January 7, 2015

Having trouble viewing this newsletter?
Click here to view in your web browser.

Facebook iconLIKE THIS   Facebook iconTWEET THIS

Inbound Logistics Banner Ad

Customer Service: It's the Thought That Counts

Technology and social media are the brains behind an unprecedented level of transparency and communication that helps shippers and logistics providers understand each other's operations, and collaborate in ways unimaginable in the past. Read full article…

More customer service Articles…

Customer Service: Delivering the Royal Treatment

As evolving retail models push shopper expectations, companies explore ways to deliver great customer service. Read full article…

Service With A Demand-driven Smile

As e-commerce and omni-channel retailing raise expectations, and consumers become more impatient, supply chain practitioners turn to technology to help them perform. Read full article…

Measuring Customer Service: The Up-and-Coming KPI

Using key performance indicators (KPIs) tied to customer service metrics helps logistics providers benchmark their value to shippers. Read full article…

PROMAT Banner Ad

Food Safety Act Gains Weight

Smart shippers are already preparing and making changes to their supply chain operations to ensure they will be in compliance with the Food Safety Modernization Act from day one. Read full article…

UK Goes Frack to School

The United Kingdom has established a national training center for fracking, awarding qualifications and degrees for engineers and technicians. Read full article…

Saddle Creek Banner Ad

Christopher McGovern: Watch Him Soar

Christopher McGovern, vice president, supply chain management at Aero Precision, flies high through efficient communication and data collection. Read full article…

Reducing Freight Costs

As transportation prices rise, shippers are engaging in smart planning to reduce logistics costs. Read full article…

RILA Banner Ad

Four Reasons Retailers Should Pay Attention to Reverse Logistics

Karl Swenson of Cognizant explains how a good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage. Read full article…

10 Best Practices of SmartWay Shippers

To mark SmartWay's 10th anniversary, shipper partners share their best tactics for getting the most out of the program. Read full article…

Home Delivery World Banner Ad

Navigating Uncharted Territory

Geodis Wilson helps Alfa Laval deliver complex cargo to global destinations. Read full article…

Steps to Take When Choosing a Bar-Code Scanning System

When selecting a barcoding system, it is important to take the time to conduct all necessary research and form an implementation plan that is unique to your particular requirements. Thomas Heitman of Peak-Ryzex, Inc. explains what to look for when selecting a barcoding system. Read full article…

Georgia Logistics Summit Banner Ad
Inbound Logistics Skyscraper Ad

Download full digital issues of Inbound Logistics

Click here to download our latest searchable, portable, eco-friendly digital (and tablet-compatible) issue.

Logistics Planner 2014

Browse detailed profiles of 160+ leading companies. Updated and enhanced for 2014 with social media feeds for select companies.

Stay connected to Inbound Logistics:


Inbound Logistics respects your privacy. If you wish to discontinue this newsletter, click the link below to unsubscribe. Our privacy policy is available for your review online at