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 FEATURED ARTICLES Retail Logistics: Open for Renovation Retailers are deploying a number of survival strategies and tactics to cope with the U.S. economic downturn. Most of these efforts garner little fanfare outside their own corporate environs, but they play a deciding role in retailers' ability to weather hard times. Fast Food Logistics: Having It Your Way Delivering fast meals at reasonable prices in a quick-changing marketplace is no small billing, especially as chains prep against soaring fuel costs, product quality concerns, and nutritional mandates. SNAPSHOT: Food: A Full Plate of Challenges With safety and recalls, sustainability, rising costs, and infrastructure improvements on the menu, food companies get an appetite for spicing up supply chain management strategies.
INSIGHT SC Perspectives: Inventions Light the Way Contributing editor Robert Malone describes how former truck driver Malcom McLean revolutionized shipping and made global trade possible. CARRIERS CORNER: Customer Service: The Two Percent That Matters Most Hans Hickler, DHL's CEO of Global Customer Solutions, offers insight on developing an organization that focuses on exceeding customer expectations. ADVERTISEMENT
 TECHNOLOGY SOLUTIONS SUPPLY CHAIN SECURITY: Safeguarding EDI File Data Role-based EDI access empowers manufacturers to share information securely while improving productivity across the supply chain. Jim Frome, strategy officer and executive vice president of SPS Commerce, explains how. DC SOLUTIONS: Put-to-Light Loves lucy A new put-to-light system keeps women's activewear provider lucy on the go. LIT TOOLKIT: Painting a Picture of Private Fleet Profit Sherwin-Williams' private fleet integrates its dispatch system with PeopleNet to brush up on efficiency. IT MATTERS: E-Commerce Tools Can Speed Ocean Trade John DeBenedette, INTTRA's vice president, commercial, outlines how e-commerce tools allow shippers to manage supply chain risk instead of coping with mismanaged shipments. ADVERTISEMENT
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